Frequently Asked Sea Moss Questions
Check out our most frequently asked questions here, if you still need help then please contact us at email@example.com
What is sea moss good for?
Sea moss is a type of algae that supports healthy weight loss, help you build lean muscle, rev up energy and metabolism as well as super-charge your immune system. Multiple servings of sea moss provides most of the vitamins and nutrients your body needs in a day to be its healthiest.
Where do you source the sea moss from?
Our wildcrafted sea moss is imported from the clean waters of St. Lucia. St. Lucia is a small Caribbean in middle of the ocean with about 200,000 population. As they take care of their land and surroundings, our highest quality sea moss grows in an unpolluted clean waters.
How long is shipping and processing?
Our processing times are 3-5 days (depending on the volume of orders) and once it is shipped out, it takes 2-3 to deliver your order. Please, double check your shipping address, we don't provide replacements or refunds for orders with incorrect shipping address.
Is your sea moss tested for heavy metals?
Yes, absolutely. Our sea moss is tested for heavy metals by a third party lab. You can see our most recent testing results by clicking here .
What is the shelf life of sea moss gel /capsule/raw sea moss?
The sea moss gel lasts 3-4 weeks after delivery, always has be to refrigerated.
The dried raw sea moss lasts up to 2 years in a normal cool and dry storage.
The capsules last about 2 years, exact expiration noted on back of the capsule bottle.
How to store sea moss gel?
Your sea moss gel jar should be kept refrigerated.
Where are you located?
We are located in Baltimore, Maryland.
What is your refund policy?
If you are unhappy from our products for whatever reason, we provide 100% of your money back! We are here to serve you and do business the most ethical way.
Can children take the sea moss gel/capsule?
Yes, children above 5 can take sea moss gel and capsules, as long as they are not on any medications, in that case we would recommend consulting with their doctor.
What If I received a broken jar?
We ship jars as secure as possible, but sometimes the shipping carriers may mis-handle them. If you receive a broken jar, it is important for you to take multiple pictures of the inside and outside of the box, so we can provide a proof to the shipping carriers. Please, email us the proof and we will send out a replacement.
What is the difference between sea moss capsules and gel?
The main difference between our sea moss capsules and sea moss gel is that the capsules include 2 additional powerful ingredients Bladderwrack and Burdock root. Those are known to help with the digestive system, reduce inflammation, weight loss, gut health and more. If you are a person who is busy and always on the go, we highly recommend our sea moss capsules. If you are a person who likes to make smoothies, different types of drinks sea moss gel would be a good choice. But, you won't go wrong by choosing either of these options.